Refund Policy

Ludox News - Associated with RAXIT PRAGATI (OPC) PRIVATE LIMITED

At RAXIT PRAGATI (OPC) PRIVATE LIMITED, we strive to provide high-quality products and services to our valued customers. However, we understand that there may be occasions where you need to request a refund. This Refund Policy outlines the conditions under which refunds may be granted.

Eligibility for Refunds

• Requests for refunds must be made within 30 days of the purchase date.
• Products must be unused, in their original packaging, and in the same condition as received.
• A valid receipt or proof of purchase is required for all refunds.

Non-Refundable Items

The following items are non-refundable:

• Gift cards
• Downloadable software products
• Items marked as final sale

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund, please follow these steps:

1. Contact our customer service team at ludoxofficial1999@gmail.com to initiate the refund process.
2. Provide your order number and the reason for the refund.
3. Return the product to the address provided by our customer service team.
4. Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Refund Process

If your refund is approved, the refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days, depending on your card issuer's policies.

Changes to This Policy

We may update this Refund Policy from time to time. We encourage you to review this policy periodically for any changes. Your continued use of our services following the posting of changes to this policy will mean you accept those changes.

Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us at:

Email: ludoxofficial1999@gmail.com

Phone: +91 8290676599